Privacy Policy

Welcome to Al Fadhl Arabia (Mohammed Abdullah Al Fadhl Trading Est.) (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

1. About Us

Company Name: Al Fadhl Arabia (Mohammed Abdullah Al Fadhl Trading Est.)
Commercial Registration (CR): 2050092507
Address: Industrial – Khayr, Dammam, Kingdom of Saudi Arabia
Email: sales@alfadhlarabia.com
Phone: +966 55 841 6780

Our website provides information about our products and services. It functions as an online product catalog and does not facilitate online purchases or payment transactions.

2. Information We Collect
Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Information submitted through our contact or inquiry forms
  • Any other information you choose to provide
Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Date and time of your visit
  • Referring website
  • Cookies and similar technologies
3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Provide information about our products and services
  • Improve our website and user experience
  • Monitor website performance and security
  • Prevent unauthorized access or misuse
  • Comply with applicable legal and regulatory obligations

We do not sell or use your personal information for unsolicited marketing without your consent where required by law.

4. Product Information

This website is intended to provide product information, specifications, and catalog content only. Prices, online ordering, and payment facilities are not available through this website unless expressly stated.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance the browsing experience

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

6. Website Analytics

We may use analytics tools, such as Google Analytics, to understand how visitors use our website. These tools collect aggregated and anonymous information that helps us improve our website and services.

7. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that assist us in operating our website, including:

  • Website hosting providers
  • Email service providers
  • Analytics providers
  • Website maintenance and security providers

These providers may access your information only to perform services on our behalf and are expected to protect it appropriately.

We may also disclose information where required by applicable law or in response to lawful requests from competent authorities.

8. Data Security

We implement reasonable technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to inquiries
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes

When information is no longer required, it will be securely deleted or anonymized where appropriate.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where applicable
  • Request restriction of processing in certain circumstances
  • Contact us regarding the handling of your personal information

To exercise any of these rights, please contact us using the details provided below.

11. Children’s Privacy

Our website is intended for business and general audiences. We do not knowingly collect personal information from children.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

13. Compliance with Saudi Arabian Law

Al Fadhl Arabia (Mohammed Abdullah Al Fadhl Trading Est.) is committed to handling personal information in accordance with applicable laws and regulations of the Kingdom of Saudi Arabia, including the Saudi Personal Data Protection Law (PDPL), where applicable.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised Effective Date.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Al Fadhl Arabia (Mohammed Abdullah Al Fadhl Trading Est.)
Address: Industrial – Khayr, Dammam, Kingdom of Saudi Arabia
Email: sales@alfadhlarabia.com
Phone: +966 55 841 6780